Privacy Policy

At WeedSpin Casino, we respect your privacy and are committed to protecting the personal information you provide while using our website and gaming services. This Privacy Policy outlines how we collect, process, store, and disclose your information, as well as the security measures we use to keep your data safe.

By registering an account or accessing any part of the WeedSpin Casino platform, you agree to the practices described in this Privacy Policy. We may update this document periodically to reflect changes in our services, technology, or legal obligations. The latest version will always be available on this page.

Information We Collect

To operate our casino platform efficiently and securely, WeedSpin Casino may collect several categories of personal information.

Registration Details

When you create an account, we may collect your full name, email address, phone number, residential address, date of birth, and any additional information required during registration.

Verification Information

To comply with Know Your Customer (KYC), Anti-Money Laundering (AML), and age verification requirements, we may request official identification documents, proof of address, and evidence confirming ownership of your payment methods.

Payment and Gaming Information

We maintain records of deposits, withdrawals, payment methods, wagering history, bonuses claimed, account balances, and other transactions related to your use of our services.

Technical Information

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, operating system, device information, cookies, and activity logs.

Customer Support Communications

Correspondence with our support team through email, live chat, or other communication channels may be recorded to resolve enquiries, investigate disputes, and improve our customer service.

How We Use Your Information

WeedSpin Casino uses personal information for purposes including:

creating and managing player accounts;
processing deposits, withdrawals, and gaming transactions;
verifying player identity and eligibility;
complying with legal, licensing, taxation, and regulatory obligations;
preventing fraud, money laundering, and unauthorised account activity;
providing customer support and resolving account-related issues;
improving website functionality, security, and user experience;
sending promotional offers where you have chosen to receive marketing communications.

Marketing Communications

If you have opted in to receive promotional updates, WeedSpin Casino may contact you with information about bonuses, tournaments, new games, exclusive offers, and other marketing campaigns.

You may withdraw your consent at any time by changing your communication preferences, using the unsubscribe option included in our marketing messages, or contacting customer support. Essential service notifications regarding your account, payments, or security will continue to be delivered when necessary.

WeedSpin Casino does not sell or lease personal information to third parties.

Your information may be disclosed only where necessary to:

payment processing providers;
identity verification and compliance partners;
fraud detection and cybersecurity services;
cloud hosting and IT infrastructure providers;
customer support software providers;
affiliated companies assisting with the operation of our platform;
regulatory authorities, courts, or law enforcement agencies where disclosure is required by law.

All third-party service providers are expected to maintain appropriate confidentiality and security standards.

Data Security

We use recognised administrative, organisational, and technical safeguards to protect personal information from unauthorised access, alteration, disclosure, misuse, or accidental loss.

Although we take reasonable precautions to protect your data, no internet-based service can guarantee absolute security. Players should keep their account credentials confidential and notify us immediately if they suspect unauthorised access.

Data Retention

Personal information is retained only for as long as necessary to provide our services and comply with applicable legal, regulatory, accounting, and anti-money laundering requirements.

Certain information may continue to be stored after account closure where retention is required by law or for fraud prevention and dispute resolution purposes.

Cookies

WeedSpin Casino uses cookies and similar technologies to improve website performance and enhance your browsing experience.

Cookies help us:

remember your login preferences;
maintain secure user sessions;
analyse website traffic and performance;
personalise content and promotions where permitted;
improve website functionality and security.

Most browsers allow you to manage or disable cookies through their settings. Please note that disabling cookies may reduce the functionality of certain parts of the website.

Your Rights

Subject to applicable privacy laws, you may have the right to:

access the personal information we hold about you;
request corrections to inaccurate or outdated data;
request deletion of personal information where legally permitted;
restrict or object to certain processing activities;
withdraw consent for marketing communications;
request a copy of your personal information in a portable format where applicable.

We may request proof of identity before responding to privacy-related requests.

Contact Us

If you have any questions about this Privacy Policy or the way WeedSpin Casino handles your personal information, please contact our Customer Support team.

Where permitted under applicable legislation, you may also submit a complaint to the relevant data protection or privacy authority if you believe your personal information has been processed unlawfully.